Terms & Condition

Welcome to the store of it.ouma (“we”, “our”, “the Store”). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the site.

1. Eligibility

You must be of legal age in your jurisdiction to use this website and make purchases. You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products & Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

· Product images are for reference only; actual products may vary due to screen settings

· We reserve the right to modify product details, pricing, or discontinue products at any time without notice

3. Pricing & Payment

· All prices are displayed on the website

· Prices may exclude taxes, duties, or shipping fees where applicable

· Payments must be completed via Shopify-supported secure third-party payment providers

· We reserve the right to refuse or cancel any order, including suspected fraud or pricing errors

4. Order Confirmation & Cancellation

· An order confirmation email will be sent after successful checkout

· Once an order is confirmed and processed, changes or cancellations may not be accepted

· For urgent issues, please contact us as soon as possible and we will review based on order status

5. Shipping & Risk

· Delivery times are estimates only and may be affected by logistics or unforeseen circumstances

· Risk of loss passes to the customer once the order is handed over to the shipping carrier

· We are not responsible for delays or losses caused by incorrect shipping information provided by the customer

6. Returns & Refunds

Please refer to our Refund Policy for details on returns and exchanges. All decisions are at the sole discretion of the Store.

7. Intellectual Property

All content on this website, including but not limited to:

· Trademarks, logos, images, text, and designs

· Product concepts and brand visuals

are the property of it.ouma or its licensors and may not be used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, it.ouma shall not be liable for:

· Any direct or indirect loss arising from the use or inability to use this website

· Any issues caused by third-party services such as shipping or payment providers

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. The latest version will be posted on this website.

10. Governing Law

These Terms shall be governed by and construed in accordance with the applicable laws of the Store’s operating jurisdiction.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at: 📧 itouma.cs@gmail.com / WhatApps: +852 5682 9414